![]() Look up what happened to people who bought AMD laptops with APU containing a non GCN GPU and a discrete GCN GPU on the laptop motherboard. I would be very wary of buying an AMD Processor with built in AMD graphics (APU). Ray_m ¿What can you contribute from your research to this topic? Updating the list in the main post to add one more driver to the list of failed drivers. I hope adamdz and pokester you can do the same test as I installed these last 19.3.2 and can record a video or take a snapshot of what happened to know if the same thing happens to you. Apparently AMD focuses its efforts on solving problems related to performance in some games and leaves aside this problem that for me and many other users is serious and deserves to pay more attention. Well, I tell you that I again proceeded to uninstall DDU drivers 18.12.1.1 which are what have worked, to proceed with the installation of the 19.3.2 that were released today to test if they had already corrected the failure, BUT NO! it happened exactly the same as with all the previous versions, that already counting this are 9 versions in which the problem persists and they have not been able to solve it.Īdrenalin Software 19.3.2 Crash Again on HD 7970 on VimeoĪlready today it has been exactly 1 month since this post was created asking for help to solve the problem but still nothing happens. List of failed drivers on install process Test the Graphics Card in another computer.Uninstall Old Drivers with DDU and AMD Cleaning Tool in safe mode.Deactivating Antivirus Software and the Internet.There are several affected models, among which are HD 7970, R9 280X, R9 390X, RX460 etc. The latest version that works is 18.12.1.1, November 2018. ERROR_DRIVER_PACKAGE_NOT_IN_STORE:: There does not exist an INF file in the driver store that corresponds to the INF file specified by DriverPackageInfPath. When reviewing the Installation.log file, it can be clearly seen that it is an error in the package that causes the installation to stop and fail. The problem is that when you start your installation and when it reaches 33%, 50% or 62%, the PC is restarted and creating a blue screen (BSOD) with the code 0x00000050 PAGE_FAULT_IN_NONPAGED_AREA, generated because of atikmdag.sys and in which it remains in a permanent restart cycle until it is restored to a previous configuration. ![]() They are in the obligation to solve this type of problems, on the contrary, it is considered an excessive time for this solution. We hope that with this you also pay attention to an improvement in the service to your customers. ![]() We do not thanks for this solution, because it is an AMD DUTY to attend and solve all the inconveniences that arise to give support to its users, so we are not doing favors to thank. Unfortunately for many all this time is an eternity for the solution of such a simple problem, but well, we hope it will never happen again and that there will be no new problems with Windows 10 May Update 1903. After 5 months and 13 days when the last functional driver was launched and after struggling with 13 failed versions and without any response, AMD FINALLY launches 19.5.1 version, which solves the installation problem and works as it should.
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